Inside Loan Originator (On-Site

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company‑provided short‑term disability, an employee assistance program, and a wellness program.

The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting Cross Country Mortgage, LLC’s (“CCM”) competitive mortgage products, services, and programs, consulting with customers about their current and future needs to help them achieve their financing needs, collecting and reviewing all needed supporting loan documentation, and maintaining minimum standards for production and quality.

• Establish a presence for CCM, including but not limited to, converting in‑coming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in‑house technical systems and programs.
• Comply with all applicable federal and state compliance guidelines relative to the position.

• A minimum of 2 years of origination experience in a consumer direct or call center environment.
• NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) *
• Experience converting leads and in‑bound calls.
• Experience collecting and analyzing borrower income and negotiating skills.
• Good knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Analytical skills necessary to evaluate credit requests and determine trends in each marketplace.
• Advanced communication skills, and the ability to work with a wide range of constituencies in a diverse community.
• Encompass experience, a plus.
• Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook).

Employment is contingent upon successful completion of a background investigation.

Cross Country Mortgage, LLC (NMLS
3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.

NMLSConsumer

Access.org.

Cross Country Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.