Site Director - Pediatric Neurology Clinic

Overview

Cortica is looking for a Site Director to join its growing team. The Site Director serves as the senior leader responsible for all aspects of operations, performance, and culture at a single Cortica center. The Site Director leads a multidisciplinary team of clinical and administrative professionals, including ABA therapists, speech-language pathologists, occupational and physical therapists, music therapists, clinical social workers, medical practitioners, and operations administrative staff to deliver exceptional, whole-child care to the families we serve.

The Site Director translates Cortica’s strategic goals into actionable plans, ensures operational and clinical excellence, and fosters a collaborative, mission-driven culture.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission.

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics.

All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities.

• Manage, coach, and develop clinical and administrative leaders across all service lines to build a high-performing, collaborative site team.
• Foster a culture of accountability, transparency, and continuous improvement that aligns with Cortica’s values and care model.
• Build leadership strength at the site by mentoring emerging leaders and ensuring succession readiness.
• Serve as the primary owner of site-level performance, aligning daily operations with Cortica’s clinical, financial, and growth objectives.
• Lead execution of site strategic goals in partnership with the Area Director, with attention to quality of care, efficiency, and innovation.
• Ensure seamless coordination and operational flow across disciplines, optimizing resource utilization and patient throughput.
• Identify and open new roles based on patient demand and site capacity needs and actively participate in the interview and selection process.
• Collaborate with Talent Acquisition to refine hiring strategies and develop site-level solutions when hiring challenges arise.
• Manage the site’s Profit & Loss (P&L) performance by monitoring operational expenses, maintaining financial health, and executing strategies to drive revenue and contain cost efficiencies.
• Use financial and productivity data to set targets, inform decisions, and hold teams accountable for performance.
• Partner with finance and the area director on budget forecasting, invoice validation, and inventory oversight.
• Collaborate with interdisciplinary clinical leaders to ensure alignment with standards set by clinical excellence teams.
• Actively address complex client situations, service issues, or escalations in a thoughtful and empathetic manner.
• Ensure the implementation and integration of the Cortica Care Model across all departments at the site.
• Oversee regulatory compliance, facility safety, and operational readiness at all times.
• Manage the administrative team to ensure the facility consistently meets Cortica’s standards for safety, branding, cleanliness, and clinical excellence.
• Oversee resolution of patient questions and concerns, ensuring timely, professional, and compassionate communication that reflects Cortica’s service standards.
• Promote a psychologically safe and physically secure environment for all teammates, patients, and visitors.
• Serve as a local leader for new initiatives, pilots, or process changes…