Medical Receptionist

Intra Care Health Center (DFW Healthcare MSO) proudly serves the greater Dallas‑Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value‑based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.

At Intra Care, we believe in more than just a job; we offer a vibrant workplace where culture and collaboration thrive. We are dedicated to fostering an inclusive environment that values diverse perspectives and promotes respectful dialogue. Our approach encourages innovation and healthy debate, as we seek to build a team of dedicated partners who contribute to our collective success. We are passionate about empowering our employees, helping them grow both personally and professionally.

This unwavering focus on team culture and individual development is the cornerstone of our ongoing achievements.

Our values are the cornerstone of everything we do:
Compassionate, Adaptable, Innovative, Reliable, and Relentless. In this role you will be a critical resource for our patients and the tip of the spear on showing the values we commit to.

This role involves serving patients by welcoming and assisting them, scheduling appointments, and maintaining records and accounts.

Patients and visitors are greeted warmly, whether in person or over the phone, with all inquiries answered or directed appropriately. Scheduling appointments efficiently optimizes patient satisfaction, provider time, and treatment room use. Patient appointments are kept on track by alerting the provider upon patient arrival, comparing actual service delivery to the schedule, and notifying the provider of any delays.

The position ensures patient comfort by addressing their concerns, responding to questions, and upkeeping the reception area. It involves maintaining patient accounts through the accurate recording and updating of personal and financial information.

Revenue is secured by managing financial records, processing patient charges, overseeing patient credit, and handling third‑party claims. The role also includes maintaining the inventory and equipment of the business office, managing stock levels, ordering supplies, and arranging for equipment servicing and repairs.

Additionally, the role involves assisting patients in emergencies, safeguarding patient rights by keeping personal and financial information confidential, adhering to policies and procedures, suggesting necessary changes, and contributing to the team’s efforts by achieving required results.

Multitasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, and a focus on quality.