Account Liaison - Aleca Home Health

Overview

Elevate your career with a team that truly cares. Join a company that sees a better way for healthcare by being patient advocates, following evidence-based clinical practices, caring for people holistically, improving continuity of care and providing nurturing surroundings that encourage and inspire.

The Account Liaison is an entry-level role that supports the organization’s growth by connecting referral sources, patients, guests, and internal teams in support of business development through relationship building and coordination.

• Raising the Bar for Senior Healthcare: We aim to provide the best service to our patients and their families in the Senior Healthcare Industry. Our service is particularly attuned to the needs of seniors and their families, offering compassionate, personalized care that enhances their quality of life. We continually strive to evolve and improve our offerings, ensuring that we stay at the forefront of senior healthcare excellence.
• History of Success: Alumus has grown into managing and operating four distinct healthcare companies, with over 1,200 clinicians and associates serving patients and their families in Arizona, Washington, and Oregon.
• Opportunities for Growth: Many of our long-standing employees had humble beginnings and have grown their career with Encore Communities.
• Comprehensive Benefits: Access to comprehensive benefit coverage plans to ensure your health and well-being are prioritized.
• Collaborative, Supportive Team: Join a team of passionate professionals dedicated to our core values, including prioritizing people, delivering exceptional customer experiences, embracing optimism, and executing best practices.
• Inclusive, Diverse Work Environment: Experience a workplace where all employee's unique contributions are celebrated and valued, fostering an environment of inclusivity and diversity.

• Responsible for account inquiries and works collaboratively with assigned Account Executive.
• Communicate with Service Line and referral sources in the most expedient way to avoid losing a potential guest due to lack of timely response.
• Track referral activity, feedback, and issue resolution.
• Assist with referral sources, patients, and families in understanding available services and navigating the referral process.
• Obtain all information to make a safe decision on the line of service to provide or recommend.
• Build relationships and attend community and networking events to gain referral sources, brand recognition, and promote all Service Lines.
• Coordinate with clinical and administrative teams to ensure timely admission and service delivery.
• Proficient computer skills using applicable software systems.
• Must drive to the various Service Line locations and client sites.
• Maintain up-to-date knowledge of organizational offerings, compliance requirements, and industry trends.
• Other duties as assigned.

• High school diploma or equivalent.
• At least two (2) years of experience in healthcare or senior-living environment.
• A valid state driver's license with acceptable driving record.
• Ability to learn and gain knowledge of medical practices and procedures, as well as laws, regulations and guidelines that pertain to senior care.
• Must adhere to HIPAA and maintain strict confidentiality with regard to guest information or any other matters which are of confidential nature.
• Ability to work independently, manage multiple priorities, and travel within assigned territory.

• Comprehensive benefits coverage including medical, dental, vision, life insurance, PTO and paid holidays, with 401(k) with match.
• On Demand Pay – work a shift get paid the same day!
• Employee Referral Bonus Program
• Flexible Schedule
• Tuition Assistance

EQUAL EMPLOYMENT OPPORTUNITY:
It is the policy of our organization to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

When requested by a candidate, reasonable accommodations will be made in order for an otherwise qualified applicant with a disability to participate in any phase of the recruitment process. Please contact  to request an accommodation. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation.

USD $52,000.00 - USD $56,000.00 /Yr.