Part-Time Front Office Coordinator

Benefits

• Employee discounts
• Opportunity for advancement

Rejuvent Medical Spa & Surgery in North Scottsdale is seeking a personable, organized, and professional Part-Time Front Office Coordinator to join our facial plastic surgery and medical aesthetics practice.

This is a patient-facing front office position. We are looking for someone who enjoys interacting with people, communicates professionally, is highly organized, and can comfortably manage phones, scheduling, check-in and checkout in a busy medical practice.

The ideal candidate is dependable, detail-oriented, able to prioritize multiple responsibilities, and comfortable learning new information and computer systems. A genuine interest in skincare, facial aesthetics, plastic surgery, injectables, and laser treatments is important.

• Greet and check in patients and provide outstanding customer service
• Check patients out following appointments and procedures
• Answer multi-line phones professionally
• Assist existing patients with scheduling and general questions
• Educate prospective patients about our practice and services and schedule appropriate consultations
• Schedule and confirm appointments by phone, text, and email
• Actively manage the appointment schedule and ensure patients are scheduled appropriately
• Coordinate scheduling when patients have appointments with more than one provider on the same day
• Contact patients to fill openings created by cancellations
• Ensure new patients have completed required paperwork and assist them when necessary
• Create and prepare appropriate patient charts in the EMR
• Communicate effectively and professionally with patients, providers, and other team members
• Assist with other front-office responsibilities as needed

• High school diploma/GED or higher
• At least two years of professional experience in a medical office, high-end retail, customer service, hospitality, or another customer-facing business environment
• Excellent verbal and written communication skills
• Professional telephone skills
• Strong computer skills and ability to learn new software
• Excellent attention to detail and organizational skills
• Ability to prioritize multiple responsibilities in a busy environment
• Dependability and ability to work effectively as part of a team

• Medical office or medical reception experience
• Experience with appointment scheduling and EMR software
• Experience in plastic surgery, dermatology, medical aesthetics, skincare, or a related field
• High-end customer service or hospitality experience
• Microsoft Word, Outlook, and Excel experience
• Sales experience

Part-time. Regular office hours are Monday–Thursday 8:30 a.m.–5:30 p.m. and Friday 8:30 a.m.–3:30 p.m.

On some Tuesdays through Thursdays, patient appointments run later and one front-office team member must remain for checkout, occasionally until approximately 6:30 p.m. Staff alternate this responsibility.

Specific part‑time days and hours will be discussed during the hiring process.

North Scottsdale

Based on experience.

Benefits and employee perks will be discussed based on scheduled hours and eligibility.

We are a drug-free and tobacco-free workplace. Employment is contingent upon successful completion of a background check.