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Reservations & Communications Agent
Job in
Scottsdale, Maricopa County, Arizona, 85251, USA
Listed on 2026-02-20
Listing for:
Four Seasons
Full Time
position Listed on 2026-02-20
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Four Seasons - - 10600 East Crescent Moon Drive - Responsibilities:
Answers phone inquiries in an efficient and friendly manner and routes calls to proper extensions;
Handles guest interactions with hospitality and professionalism, resolves customer complaints, and assists with inquiries;
Utilizes and ensures the proper functioning of hotel computer systems (Opera, Open Table, Book4
Time, Golden, HotSOS, Chat);
Works with operations to assist in pre-arrival communication and booking outlet/activities;
Assists with communication in emergency situations in an efficient and professional manner
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