Spa Manager-in-Training

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes.

Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

The Spa Manager-in-Training (MIT) program at Four Seasons is designed to bridge the gap between academic hospitality education and real-world leadership in a luxury spa environment. Over a 12–18 month period, participants gain hands-on experience through departmental rotations and operational leadership assignments, building expertise in spa operations, team management, and guest service excellence. The program provides exposure to all aspects of leadership, including a strategic project, mentorship from senior leaders, and ongoing feedback.

Through this immersive experience, MITs develop critical thinking, problem-solving, and a deep understanding of luxury service standards, preparing them for future roles as Assistant Managers within the spa division.

• Support daily spa operations including reception, reservations, scheduling, and back-of-house processes to ensure smooth, efficient service.

• Oversee inventory, supplies, and facility upkeep, maintaining cost control and high operational standards.

• Supervise, coach, and support team members while assisting with hiring, training, onboarding, and performance development.

• Deliver exceptional guest experiences by engaging with clients, resolving concerns, and ensuring service excellence.

• Help drive revenue through retail promotion, upselling services, and supporting marketing initiatives and events.

• Partner with spa leadership to manage staffing, training programs, and financial performance metrics including budgets and labor costs.

• A college degree in hospitality, business administration, or a related field (preferred).

• Proven exceptional performance in your current role, demonstratingleadership potential.

• Excellent communication and organizational skills, with proficiency in English (additional languages are a plus).

• Strong interpersonal skills with the ability to build positive relationships with guests and colleagues.

• High attention to detail, problem-solving abilities, and a proactive mindset.

• Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.

• Comprehensive health benefits including medical, dental, vision, and…