Housekeeping Manager

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale
, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

Set along the shores of Camelback Lake with views of the surrounding mountains,
The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts
, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

You will lead day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

• Drive performance through strategic planning and execution
• Lead with an entrepreneurial mindset, taking ownership of outcomes
• Build and sustain a high-performing, engaged team culture

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

• Coach, develop, and inspire employees
• Provide feedback, direction, and recognition
• Foster engagement and continuous growth

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

• Proven leadership experience in hospitality or related industry
• Ability to drive performance, accountability, and team engagement
• Strong decision-making and problem-solving capabilities
• Experience managing operations, budgets, or departmental goals
• Demonstrated ability to lead through change and innovation

• Extensive knowledge of housekeeping procedures, standards, and best practices.
• Ability to develop and implement cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Understanding of hospitality brand standards and quality assurance requirements.
• Experience managing room inspection processes and cleanliness audits.

• Proficiency with hotel PMS platforms such as:
  • OPERA PMS
• Ability to monitor room status, coordinate room releases, and manage housekeeping assignments through system…