Human Resources Generalist

Who We Are Looking For

The Human Resources Generalist will partner with management and employees, providing proactive guidance and counsel in the following areas: employee relations, workforce planning and retention, recruiting, talent management, and HR‑related legal compliance with the objective of increasing employee, management, and organizational effectiveness.

This hands‑on role will be critical in executing our people initiatives, providing outstanding internal customer support, and driving HR functional excellence and process improvement. The right candidate will have 3+ years of experience supporting business units, be customer‑focused with strong execution skills, and possess impeccable judgment and integrity. This position will report to the Manager, Human Resources and will be based in either Scottsdale, AZ, or Houston, TX.

* This job posting is open to multiple locations but represents one available position*

• Build effective relationships with employees and business leaders and provide seamless strategic and transactional HR support.
• Serve as employee and business advocate by providing day‑to‑day coaching and guidance to management and employees regarding policies, procedures and programs.
• Partner with business leaders to manage and resolve employee relations matters in accordance with company policies, procedures, values, and applicable laws.
• Coach managers to document performance and behavior. Actively manage performance and behavior issues to resolution.
• Provide positive customer service by responding to employees and managers on HR‑related questions. Refer to HR policies and procedures.
• Support the recruiting process by providing front‑end assistance with job descriptions, compensation analysis, job posting approvals, etc.
• Participate in the design and development of Human Resources processes and practices.
• Recommend and perform quality control procedures as defined to ensure accurate and compliant records, including records related to promotions, job transfers and new hires.
• Maintain a high level of confidentiality, professionalism, integrity, respect and teamwork in all matters.
• Occasionally support performance of end‑user testing for HR system configuration changes, problem resolution, enhancements, upgrades, and integration activities.
• Ensure compliance with applicable laws/regulations such as EEO, FLSA, etc.
• Work with HR colleagues (generalists and specialists) to identify new opportunities to add value to the organization; help HR colleagues with projects (as and where needed).
• Manage and implement special projects as assigned.

• Bachelor’s degree or related experience.
• 3+ years of human resources experience in a generalist/specialist function in a fast‑paced, dynamic organization.
• 2+ years of recent experience analyzing and resolving employee issues, providing advice and counseling to managers and supervisors.
• Experience with Success Factors HRIS/Payroll/ATS a plus.
• Ability to travel as needed (10‑15%).
• Ability to manage multiple priorities simultaneously, set priorities, and respond to changing demands; have a bias for action and deliver results.
• Experience working with a geographically dispersed team.

If you don’t meet 100% of the above qualifications but see yourself contributing, please submit your resume.

• Intermediate understanding of human resources policies and procedures.
• Passion for innovative HR solutions, excellent customer service, and ongoing process improvement.
• Ability to uphold standards of complete discretion and confidentiality as well as exercise good judgment and integrity in day‑to‑day decisions.
• Impeccable attention to detail and organizational skills.
• Outstanding communicator (written and verbal) with the ability to explain complex information clearly and succinctly and tailor the message to audience.
• Ability to work independently and as a team member; strong teamwork and collaboration skills.
• Professional and approachable demeanor with the ability to interface effectively at all levels of the organization.
• Excellent interpersonal skills and ability to build trusting relationships.
• The ability to think big but also “roll…