Business Intelligence Manager

Description

Delta Dental of Arizona, the state’s #1 dental and vision insurance company, is seeking a Business Intelligence Manager who thrives on turning data into business advantage. You’ll ensure the use of business intelligence applications enhance our business decision making capabilities and collaborate with other leaders to develop and implement systems to capture and report on critical operational information.

You’ll work with cross-functional teams in technology, operations, and strategy to deliver trusted insights that drive performance, efficiency, and growth. You combine strong technical skills with business fluency, translating complex data into clear, actionable intelligence. You’re a natural collaborator with expertise in data modeling, BI platforms, and reporting automation, which enables you to drive innovation and modernization in analytics.

Sound like you? Read on!

• Provide guidance to team members on design, development, and maintenance of business intelligence solutions.
• Support individual team members with technical, functional and business approaches, strategies, ensuring effective data utilization for informed decision-making.
• Define and align BI strategy across business units and translate it into actionable development roadmaps.
• Lead and develop the BI team, set performance goals, provide coaching, and manage career progression.
• Oversee project plans, manage resource allocation, monitor milestones, ensure delivery on schedule and budget.
• Establish and enforce data governance, quality standards, and process consistency across BI platforms.
• Collaborate with business stakeholders and IT leadership to prioritize initiatives, manage dependencies, and escalated risks.

• Lead the delivery of analytics tools and insights that improve efficiency, business outcomes, and decision quality.
• Partner with business leaders to understand priorities and translate them into BI solutions that drive measurable impact.
• Develop analyses, reports, and presentations that move beyond dashboards to uncover trends and recommend clear actions.
• Expand the organization’s analytical capabilities by promoting data literacy and evidence-based decision-making across teams.
• Enable and guide self‑service BI through well‑designed datasets, training, and user support.

• Prepare, clean, and validate data from multiple sources to ensure accuracy and reliability within BI environments.
• Integrate and standardize datasets to create trusted, consistent views across business areas.
• Define and apply business rules that align data for unified reporting and analytics.
• Collaborate with data and business teams to identify and resolve data quality issues proactively.

• Translate requirements into actionable BI solutions in partnership with business leaders and analysts.
• Define, document, and manage metrics and KPIs for consistency and present findings and demonstrate BI solutions to non‑technical stakeholders.

• Design, develop, and maintain interactive dashboards and reports using enterprise BI platforms such as Power BI, Tableau, or Looker.
• Develop practical data models and semantic layers that make information accessible, consistent, and easy to explore.
• Work with data and IT teams to improve how data is structured and delivered for analytics, ensuring solutions remain scalable and easy to maintain.

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field, or equivalent work experience.
• 7+ years of professional experience in business intelligence or analytics development roles.
• 3+ years of leadership experience.
• Advanced SQL expertise, including query optimization and performance tuning.
• Strong experience with data modeling (star/snowflake schemas, fact/dimension design, semantic layers).
• Proven track record delivering enterprise BI dashboards, reports, and semantic models in tools such as Power BI, Tableau, or Looker.
• Familiarity with modern data warehouses (Snowflake, Redshift, Big Query, Azure Synapse).
• Working knowledge of cloud platforms…