Advanced Technical Service Associate; Secret Clearance Security Clearance

Position: Advanced Technical Service Associate (Secret Clearance) with Security Clearance
Our DoD/Aerospace client is looking to fill an Advanced Technical Service Associate - Secret position that just opened in Scottsdale, AZ. In this role, you will provide technical support to field engineers, technicians, engineering, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems To be considered, you will have an Associate's degree plus a minimum of 3 years of relevant experience.

Department of Defense Secret security clearance is required at time of hire

Location:

Scottsdale, AZ Position:
Advanced Technical Service Associate - Secret

Contract:

24 months or longer Pay: $35.77/hour CLEARANCE:
Department of Defense Secret security clearance is required at time of hire In this role you will use your technical and interpersonal skills to:
* Provides technical support to field engineers, technicians, engineering, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
* Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
* Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
* May be involved in customer installation and training
* Provides support to customer/users where the product is highly technical or sophisticated in nature
* The position job generally interacts directly with the customer/user where the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background
* Provides technical service management and technical support for customer programs
* Assures all repairs are in accordance with company policy and procedure and customer quality requirements

Qualifications:

* Associate's degree or equivalent combination of education and relevant work experience is required plus a minimum of 3 year of relevant experience. Clearance Requirements:
* Department of Defense active Secret security clearance is required.
* Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
* Due to the nature of work performed within our facilities, U.S. citizenship is required. Knowledge

Skills And Abilities:

* Sec + or other IAII certification required at time of hire
* Network/ IT systems management
* SQL server
* Software administration
* Troubleshooting in a windows environment
* Experience with failure and root cause analysis reporting
* Direct customer service and/or direct customer interaction experience is a plus
* Knowledge of CA Spectrum One Click software suite.
* Experience with Oracle CRM
* Microsoft Terminal Server
* HBSS
* Anti-Virus
* network monitoring tools
* Asset management software
* Microsoft Windows Active Directory tools a big plus
* Support of DoD or DHS systems is desire About our client:
Our client is a mission critical DOD - Aerospace defense contractor developing solutions that will lead, serve, and protect our country. Our client develops strategic systems for defense, civil government, intelligence and cyber end users on a international basis. About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Dont miss out on this amazing opportunity! If you feel your experience is a match for this position, please apply today and join our team. We look forward to working with you! #SPC1