Technical Account Advisor - Cloud Service

Technical Account Advisor - Cloud Service page is loaded## Technical Account Advisor - Cloud Service locations:
Monterrey time type:
Full time posted on:
Posted Todayjob requisition :
253103
** What you’ll do*
* · Act as a technical point of contact for clients and work to understand their technical requirements and recommend solutions that align with those requirements
· Provide technical support and guidance to clients during the design, implementation, and optimization of their cloud-based solutions
· Collaborate with cross-functional teams to ensure client success
· Continuously learn and stay current on new cloud services and technologies
· Participate in troubleshooting and problem resolution for clients
· Provide feedback to internal teams to improve the client experience and service offerings
· Collaborate with the sales team to identify new business opportunities
· Develop and maintain ongoing relationships with key stakeholders
· Create and deliver presentations and training sessions to clients
** What we are looking for*
* · Minimum of 3 years of experience in a technical support or customer service role
· Strong knowledge and experience with cloud services and technologies, such as AWS, Azure, or Google Cloud
· Strong communication and presentation skills
· Experience working with clients and understanding their technical requirements
· Ability to work independently as well as part of a team
· Strong problem-solving and analytical skills
· Experience with account management or customer service is a plus
** Our Values
** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr