Solutions Delivery Analyst

Your Job

Koch Engineered Solutions (KES) is looking for a Business Systems Lead, to join our Information Technology (IT) team in Scottsdale, AZ. The IT team is a vital component in KES' strategy to improve business performance through the application of technology and profitably transform our business. Working as an integrated group with the Engineering, Construction, Procurement, Operations, Commercial and Financial technology product teams, we support businesses that design, build and maintain facilities for various industries across the world.

As a member of the Information Technology team, you will need to thrive in a fast paced and innovative environment. You will collaborate with business stakeholders and IT capabilities to define problems, identify requirements, execute solution implementation and prove their value through experimentation and scalable deployment in our business. Leading in a collaborative environment, displaying creativity, applying critical and economic thinking, and focusing on hands-on delivery to attain positive business results will be necessary skills.

You will need to be resourceful and capable of partnering with key stakeholders to effectively prioritize, build relationships, and interact with market solution providers to identify viable products that can accelerate progress of our business objectives.

• Proactively build relationships with DEPCOM stakeholders with the goal of seeking to understand and anticipate business IT needs in line with the business goals and vision.
• Prioritize, manage and execute against a focused backlog to deliver highest value initiatives in a timely manner.
• Effectively gather and document detailed business requirements to determine the scope of effort to solution and develop functional specifications.
• Conduct process mapping, gap analysis and impact assessments to identify opportunities for improvement or innovation
• Work cross functionally within DEPCOM and the KES IT Capability to seek alternative viewpoints on identified issues in the business such as process gaps, and technology pain points
• Partner with stakeholders and team members to facilitate sprint planning, backlog refinement and team retrospectives.
• Ensure IT systems and applications comply with internal policies, standards and regulatory requirements
• Represent an IT PoV when analyzing alternative solutions for business problems and the potential barriers / risks / consequences they could impose on the business and the enterprise architecture associated.
• Communicate effectively with stakeholders to ensure intentional communication and alignment throughout project phases.
• Assist in the change control processes and maintain thorough documentation of system updates, upgrades, retirements and implementation.
• Monitor system and application adoption and conduct user feedback to inform iterative improvements with the goal of optimizing / simplifying the overall business tech stack
• Stay current on technologies and best practices, ensuring that we are leveraging the best knowledge to achieve success.
• In this role, you may have the opportunity to travel up to 10% of the time, depending on project needs and available opportunities.

Requirements:

• Understanding of software implementation and / or development regarding design, configuration, testing and implementation
• Ability to manage competing priorities and drive consensus in complex environments
• Experience understanding and diagraming complex business processes and gathering functional requirements to identify practical, implementable improvements
• Experience building trusted relationships with key business stakeholders to understand their needs and translate them into detailed requirements and / or functional specifications.
• Ability to guide stakeholders through problem definition, requirements gathering, conceptual experimentation and implementation, including testing and user acceptance.
• Ability to drive and achieve improvement opportunities focusing on root cause analysis to enable self-serve, automation, eliminating old process and technologies, and continuous optimization of our…