Principal Cloud Services Architect

Overview

We are seeking our new Principal Cloud Services Architect to join the Axway team! Axway is currently seeking a Principal Cloud Services Architect who has a high level of technical expertise in industry‑leading Infrastructure as a Service (IaaS) providers like AWS and their services. They will have a proven track record of helping organizations implement and run mission‑critical production workloads on AWS.

• Design and implement cloud and hybrid (mix of cloud and on‑premises) based infrastructure solutions that include both virtualized compute and storage.
• Design and implement high availability and disaster recovery solutions that span the cloud and on‑premises.
• Design and implement VPCs to deploy mission‑critical production applications using AWS infrastructure services.
• Act as a Technical Lead for customers' onboarding projects and work with Customers to establish G2C connectivity.
• Install, configure, implement, and support Windows/Linux servers, including management of user/group accounts & policies, integration to Active Directory, Azure Active Directory, and Active Directory Federation Services.
• Manage the patching regime of all systems.
• Manage the global hosting asset/inventory and perform lifecycle planning and execution.
• Manage monitoring systems such as Prometheus, Nagios, or equivalent.
• Manage other hosting‑related technologies such as proxy/web filtering, load balancers, WAF, backup and replication solutions, and so forth, such as Net App ONTAP, Gluster
  
  FS, EFS, etc.
• Provide L3 support for the cloud infrastructure team on AWS, Storage, Cloud Networking, and Linux platforms.
• Create and review monthly operations reports.
• Define SOPs and participate in Audits and DR activities.
• Ensure all solutions comply with corporate security policies and standards.
• Gather design requirements from stakeholders (e.g., Business and application groups) and translate them into functional and technical requirements.
• Automate repeatable activities.
• Able to perform Capacity Planning on the customer environment on Managed Cloud and provide recommendations for improving availability and cost optimization.
• Manage the lifecycle of all requests and incidents that arise, driving for the root cause of problems to prevent incidents from recurring.
• Participate in after‑hours support (on‑call) and scheduled implementation activities as required.

• 9+ years of Experience with working on AWS Infrastructure services (Architecture/administration/operations)
• Strong working knowledge of AWS services: EC2, EBS, S3, EKS, Route
  53, IAM, Load balancers, ACM VPN, VPC, Private Link, Transit Gateway, WAF, RDS, Systems Manager, Billing, Trusted Advisor, SSO, Cloud Watch, Cloud Trail, Backup, and Lambda.
• Should be proficient in Terraform, Python, Ruby, Bash, and Power Shell
• Proficiency in Linux/Unix and Windows OS is a must.
• Good working knowledge of Networking concepts and tools:
  Routing, Switching, Firewall security, Proxy, Reverse Proxy, HAProxy, Nginx
• Experience in using the tools:
  GiT, Jenkins, Puppet, Ansible
• Experience with System hardening guidelines, e.g., CIS, NIST
• Experience with Infrastructure Monitoring tools is required.
• Strong knowledge on Kubernetes platform
• Experience in working with Ticketing tools like Salesforce, Service Now, and Jira is preferred.
• Require minimal supervision and work well in the Production Operations team.
• Ability to work efficiently under pressure on non‑routine and highly complex tasks.
• Team player with strong interpersonal, written, and verbal communication skills.
• Ability to work in a multicultural team spread across the globe (Europe, India, NA)
• Must have a customer‑first mindset.
• AWS Solution Architect certification is a plus.
• Knowledge of Microsoft Azure is a plus.

At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration. We’re on a mission to be the leader in our space, empowering our customers with secure…