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Product Analyst
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-03-12
Listing for:
QE Solar
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Systems Analyst, IT Support
Job Description & How to Apply Below
QE Solar is seeking a detail-oriented and proactive Product Operations / Associate Product Manager to support the day-to-day execution of product initiatives led by Chris Ticcioni, Product Manager. This role will act as a force multiplier for product delivery by owning key operational responsibilities across bug intake/triage, staging/UAT testing, and training documentation, while also supporting backlog organization and release readiness for our monthly production releases.
The ideal candidate is highly organized, comfortable working across technical and business teams, and enjoys combining structured problem-solving (triage/testing) with clear communication (documentation and release support). This is a strong opportunity for someone who wants to develop deeper product management skills while having real ownership over execution-critical work streams.
- Own bug intake and coordination across web and mobile products, ensuring issues are captured clearly and consistently in Jira
- Reproduce reported issues in staging (and production when needed) and document:
- steps to reproduce
- expected vs. actual behavior
- environment details (device/browser/version)
- screenshots/screen recordings and supporting evidence
- Recommend severity/priority using team guidelines (P1–P4) and partner with Product + Engineering to confirm sequencing
- Re-test fixes in staging, document results, and confirm items meet acceptance criteria before being marked release-ready
- Execute structured staging validation prior to monthly production releases, including smoke tests and regression testing of core workflows
- Validate new features against acceptance criteria and flag risks early (partial fixes, edge cases, unclear behavior, missing requirements)
- Coordinate lightweight UAT sessions when stakeholder validation is needed and capture outcomes and follow-ups in Jira
- Maintain simple test checklists and repeatable validation steps to ensure consistent release quality month-to-month
- Create and maintain training content in Confluence for current product workflows, common tasks, and troubleshooting
- Update training documentation as features change and ensure documentation reflects each monthly release
- Draft and maintain monthly release notes (Confluence-first, with Teams/email-ready summaries as needed), including:
- What Changed
- Who it impacts
- How to use it
- known limitations or callouts
- Partner closely with Chris Ticcioni to support planning, execution, and tracking of product initiatives
- Maintain and organize product backlogs, requirements, and supporting documentation
- Assist with gathering, clarifying, and documenting requirements from internal stakeholders (Engineering, Operations, Field, Technology)
- Support sprint planning, backlog grooming, and ongoing delivery coordination as needed
- Serve as a coordination point between Product, Engineering, and business stakeholders to ensure alignment and follow-through
- Track action items, decisions, and dependencies across meetings and working sessions
- Help prepare agendas, materials, and follow-ups for product-related meetings and reviews
- Support continuous improvement of product and delivery processes
- Help standardize templates and workflows (bug templates, testing checklists, Confluence structures, release note format)
- Assist with tool administration and hygiene (Jira, Confluence, documentation repositories)
- 1–5 years of experience in product operations, QA/testing, project coordination, business analysis, or technology operations
- Strong organizational and communication skills, with the ability to manage multiple work streams and follow-through reliably
- Comfort working with technical teams and documenting workflows clearly
- Experience with product/delivery tools (e.g., Jira, Azure Dev Ops, Confluence, Miro, or similar)
- Strong written documentation skills (bug write-ups, testing results, training pages, release notes)
- Exposure to Agile/Scrum environments and sprint-based…
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