Manager, DevOps Engineering

The Manager, Dev Ops Engineering is a hands‑on technical leader responsible for designing, building, and operating scalable, cloud‑native systems. This role functions as a player‑coach, actively contributing to infrastructure, CI/CD pipelines, and platform reliability while leading a team of engineers. This position is critical to accelerating delivery, improving system resilience, and reducing operational overhead through direct technical execution and leadership.

As a pivotal member of a tight‑knit, collaborative team, you’ll play a vital role in building and scaling a new, innovative platform. We’re exploring emerging technologies and transitioning toward self‑sufficient, agile systems. Your influence will shape the way our developers build, test, and release software.

• Implement a self‑service Dev Ops platform that allows developers to deploy, test, and monitor applications independently.
• Directly contribute to the design and implementation of core infrastructure, including Kubernetes (EKS), CI/CD pipelines, and infrastructure as code.
• Deliver measurable improvements in deployment frequency, system uptime, and mean time to recovery (MTTR).
• Ensure successful migration and ownership of cloud infrastructure (e.g., EKS) from external vendors to internal teams.
• Drive continuous delivery adoption, including infrastructure‑as‑code, automated release orchestration, and real‑time performance feedback loops.
• Enhance system observability and resilience by leveraging advanced monitoring tools (e.g., New Relic, Dynatrace) and automated alerting for production systems.
• Foster strong cross‑functional collaboration with Development, QA, Product, and Security teams to align on delivery goals and operational excellence.

• Lead the end‑to‑end design and continuous improvement of Dev Ops and SRE practices.
• Own CI/CD systems, cloud‑native infrastructure, and deployment strategies across environments.
• Actively design, build, and maintain cloud infrastructure (AWS, EKS, networking, IAM).
• Write and maintain infrastructure as code (Terraform/Cloud Formation).
• Troubleshoot complex production issues and performance bottlenecks.

• Mentor engineers through pairing, code reviews, and hands‑on guidance.
• Allocate capacity between support, project work, automation initiatives, and incident response.

• Continue current adoption of infrastructure as code (Terraform/Cloud Formation) and container orchestration (Kubernetes, Docker).
• Act as a key partner for Development, QA, and Security teams to streamline release cycles and eliminate delivery bottlenecks.
• Participate in technical architecture reviews and post‑mortems to ensure the production readiness of all systems.

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• 5+ years in Dev Ops or SRE roles, with 3+ years of direct people leadership.

• Mastery of cloud platforms (preferably AWS) and orchestration (Kubernetes).
• Experience with infrastructure tools (Terraform, Cloud Formation).
• Skilled in CI/CD systems (Jenkins, Git Lab CI/CD, Circle
  
  CI) and monitoring tools (New Relic, Dynatrace).
• Strong knowledge of configuration management tools (Ansible, Puppet, or Chef).
• Experience with API Gateway platforms (AWS API Gateway, Apigee).

• Proven ability to use telemetry (logs, traces, metrics) to diagnose and improve system performance.
• Deep understanding of modern deployment strategies, including canary, blue/green, and rolling deployments.
• Willingness to participate in off‑hours support rotations, including evenings, weekends, and holidays when needed.
• Committed to continuous improvement, ethical delivery, and maintaining strong stakeholder relationships.

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