Sr Manager, Network Compliance & Payment Partner Oversight

Job Summary

The Senior Manager of Network Compliance and Payment Partner Oversight provides strategic leadership for Pay Pal’s external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2

LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound partner due diligence.

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.

• Serve as 2
  
  LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
• Provide independent oversight, approval and credible challenge to first‑line activities related to payment network rules, regulatory obligations, and partner risk management practices.
• Build and maintain strong, credibility‑based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes.
• Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
• Represent Pay Pal in senior‑level partner engagements, delivering clear compliance narratives.
• Lead and coordinate cross‑functional responses to partner, network, and regulatory information requests in collaboration with Regulatory Compliance and Partnership Management teams.
• Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.

• Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of Pay Pal’s compliance and risk management programs to Partners.
• Enhance automation and operational scalability by delivering repeatable, workflow‑driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence‑based compliance.
• Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.

• 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

• Experience operating in a 2
  
  LOD or equivalent independent oversight role.
• Expert at identifying material risks and escalating issues appropriately.
• Proven ability to advise and influence senior leaders, including executive and senior‑level stakeholders, with clarity and confidence.
• Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
• Knowledge of Visa, Mastercard, and other network rules.
• Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
• Ability to lead through influence across the enterprise in a matrixed environment.
• Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
• Ability to translate complex compliance programs into executive‑level narratives.
• Experience supporting global or multi‑jurisdictional programs.
• History of scaling compliance programs during periods of rapid growth or regulatory change.

0%

At Pay Pal we are committed to building an equitable and inclusive global economy. We offer comprehensive, choice‑based programs that support all aspects of personal well‑being—physical, emotional, and financial—delivering meaningful value where it matters most. We…