Lead Virtual Agent Designer — Conversational UX
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-06-24
Listing for:
Tata Consultancy Services Limited
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Consultant, Digital Media / Production, UI/UX Design, Web Developer
Job Description & How to Apply Below
Tata Consultancy Services Limited is searching for a Virtual Agent / Conversational Designer in Scottsdale, AZ. This role requires strong leadership experience and practical knowledge in Service Now Virtual Agent Designer, NLU intent authoring, and conversational UX.
The ideal candidate will design end-to-end conversation journeys, create flow diagrams, and identify user intents. Candidates should have 6 - 12 years of experience in a related field, demonstrating hands-on experience.
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