Teams Administrator
Listed on 2026-07-01
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IT/Tech
Systems Administrator, IT Support, Network Administrator, Technical Support
Microsoft Teams Admin
We're looking for an experienced Microsoft Teams Admin! If you know MS Teams inside-and-out and enjoy working with end-users on support issues, this may be for you.
Required Skills:
Teams Administrator, Manage the Teams service, and manage and create Microsoft 365 Groups. Wide knowledge in the Microsoft Teams admin center and associated Power Shell controls.
Job Duties:
Day-to-day duties include but are not limited to; administration and troubleshooting of computer systems (which support Microsoft Teams, Office, Lync, Skype), user account management (primarily with Microsoft Windows domains), maintenance of applications (to include Microsoft Teams, Office, Lync, Skype), troubleshooting and managing user or customer incident tickets, training and knowledge sharing with users or customers. Would be involved in projects to review improvement opportunities as well as be involved in upgrades of Microsoft Teams and Office systems.
Job Requirements:
Teams Administrator, Manage the Teams service, and manage and create Microsoft 365 Groups. Everything in the Microsoft Teams admin center and associated Power Shell controls, including:
Manage meetings, including meeting policies, configurations, and conference bridges. Manage voice, including calling policies and phone number inventory and assignment. Manage messaging, including messaging policies. Manage all org-wide settings, including federation, teams upgrade, and teams client settings. Manage the teams in the organization and their associated settings, including membership (group management supported via Power Shell, team management in the Teams admin center).
Manage Teams-certified devices and set up and assign configuration policies. View user profile page and troubleshoot user call quality problems using an advanced troubleshooting toolset. Access all reports in the Microsoft Teams admin center. Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users impacted by poor call quality.
Create new call quality reports, and update and remove call quality reports as needed. Upload and update CQD building data.
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