Senior Professional Services Consultant - Data Security

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

The Senior Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including:

• Endpoint DLP
• Insider Threat Management (ITM) SaaS
• Email DLP
• Cloud Application Security Broker (CASB)
• SaaS Isolation & Adaptive Access Control (AAC)
• Data Security Posture Management (DSPM)
• Insider Threat Detection (ITD)
• ITM On-Premises
• Proofpoint Isolation

Responsible for developing new services, implementing best practices, and assisting in customer escalations as needed.

• Scope engagements by assessing client operations and business processes, gathering requirements, and recommending optimized Proofpoint solutions.
• Provide strategic program design solutions to help clients identify, protect, monitor, and manage sensitive data and users.
• Collaborate with Professional Services, Support, Engineering, and Product teams to resolve customer concerns and escalations.
• Partner with the sales organization to ensure customer needs are met and satisfaction remains high.
• Present updates to management, highlighting risks, challenges, and proposed solutions.

• 8+ years of industry experience in a customer‑facing role.
• 8+ years of experience in IT consulting or related fields.
• Familiarity with data security domains, including Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and Identity Threat Detection.
• Strong executive‑level communication skills (written and verbal).
• Excellent organizational skills with attention to detail.
• Proven commitment to exceptional client service, both in‑person and virtually.
• Ability to manage multiple projects simultaneously through completion.
• Demonstrated experience identifying and mitigating escalations.
• Strong English proficiency for both technical and non‑technical communication.

• Proficiency in Active Directory (GPO management).
• Experience with identity security tools and knowledge of identity‑centric indicators of compromise and deception‑based detection.
• Basic understanding of cloud platforms (AWS, Azure, GCP).
• Basic scripting knowledge (Bash, Power Shell, Python).
• Basic understanding of Linux infrastructure.
• Exposure to Microsoft or Symantec DLP solutions.

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Recognition for your contributions
• Global collaboration and networking opportunities

• SF Bay Area, New York City Metro Area: $123,200 – $193,600 USD
• California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: $102,300 – $160,820 USD
• All other cities and states excluding those listed above: $92,100 – $144,705 USD

Proofpoint is an equal‑opportunity employer. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.