Sales Operations Analyst

Overview

Sales Operations Analyst – Scottsdale, AZ

The Sales Operations Analyst plays a critical role in aligning and optimizing Lodge Link's sales, marketing, and customer success processes to drive efficiency and revenue growth. This position ensures the seamless integration of data, tools, and workflows across departments, enabling informed decision-making. By managing revenue operations initiatives, maintaining accurate performance metrics, and enhancing system efficiencies, the Sales Operations Analyst empowers teams to meet and exceed revenue targets while delivering exceptional value to our customers.

The ideal candidate is a detail-oriented, systems-minded analyst who thrives at the intersection of data, process, and technology, turning complex insights into clear, actionable outcomes. You excel at cross-functional collaboration and enjoy optimizing tools, workflows, and reporting to help Lodge Link scale revenue and operate smarter.

• Support & Troubleshooting:
  Serve as the go-to resource for resolving operational issues and providing exceptional customer support to Sales, Marketing, Customer Success and Executive leadership
• Data Management & Analytics:
  Manage/consolidate large data sets with immaculate data integrity across systems;
  Transform complex data into compelling visual stories to enable robust strategic decisions
• Tool Optimization:
  Configure, enhance, and manage the daily operations of Lodge Link’s sales tech stack, including Outreach, Salesforce, Zoom Info, and Regie.ai, ensuring optimal performance
• Process Improvement:
  Identify and implement opportunities to streamline workflows and enhance internal processes for greater efficiency
• Project Management:
  Manage multiple projects simultaneously, ensuring they stay on track, meet deadlines, and deliver results
• Reporting & Dashboards:
  Create and maintain dashboards to monitor performance metrics, track KPIs, and uncover growth opportunities
• Cross-Functional Collaboration:
  
  Act as a critical link between Sales, Marketing, and Customer Success teams, fostering alignment and effective communication

• Relevant
  
  Experience:
  
  3-5 years in Sales Operations, Finance, MIS or management consulting, preferably in a technology/B2B SaaS environment
• Systems Proficiency:
  Strong working knowledge across a broad base of tools/systems across the GTM tech stack, including Salesforce, BI tools (Power BI, Tableau), Regie.ai, Gong, Outreach, Zoom Info or Salesloft;
  Extra credit to candidates who demonstrate a mindset of “systems-curiosity” to explore and expand our tech stack productivity
• Advanced Excel
  
  Skills:
  
  Intermediate to advanced level of Excel proficiency, with demonstrated success in managing large data sets and crystallizing reports/data visualizations to drive strategic decisions
• Academic Achievement:
  Bachelors degree in Finance, Marketing, MIS or Operations; MBA Preferred

Lodge Link, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting.

At Lodge Link, we re not just saving our customers time and money; we re changing the future of workforce (crew) travel – for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to Create A Better Way for all.

At Lodge Link, we re seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid…