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Senior Service Desk Engineer: Onboarding & Projects Lead
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-10
Listing for:
Higlobe, Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Unió Digital, an Arizona-based MSP, seeks a Tier 3 Service Desk Technician to lead helpdesk operations, onboard clients, and drive complex technical resolutions. You will mentor Tier I/II staff and coordinate client projects to ensure service excellence.
Responsibilities include diagnosing hardware/software issues, updating knowledge resources, and contributing to IT service management improvements. A strong client focus and proactive leadership are essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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