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IT Systems – Support Specialist
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
Responsibilities
- Provide front-line and Tier 2 support across multiple brands.
- Administer key applications (Service Titan, Microsoft 365/Entra , Intune/Autopilot, IBM MaaS
360). - Maintain reliable, secure networks (Wi‑Fi, firewalls, VPN).
- Partner with co‑managed helpdesk and internal teams to resolve issues, document solutions, and drive process improvements as new acquisitions are onboarded and technology is standardized.
- Experience in an IT support/administrator role.
- Strong troubleshooting across Windows/macOS, browsers, networking (TCP/IP, DHCP/DNS), and common peripherals.
- Hands‑on experience with Microsoft 365/Entra Intune/Autopilot; comfort with Power Shell is a plus.
- Experience with mobile device management (IBM MaaS
360 or similar) and endpoint security/AV. - Familiarity with modern Wi‑Fi and firewall platforms (Unifi/Fortinet/Meraki or similar).
- Customer‑first communicator able to translate technical issues for non‑technical users; excellent documentation habits.
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