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Senior Service Desk Engineer: Escalations & Onboarding Lead
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-15
Listing for:
Ai Wiki
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Unió Digital, an Arizona-based MSP, seeks a Tier 3 Service Desk Technician to act as the escalation point for complex IT issues and to lead client onboarding and project initiatives.
You will provide direct end-user support when required, mentor junior staff, and help shape service delivery processes while collaborating with clients and internal teams to ensure high-quality IT services.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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