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Senior Technical Support Engineer, SaaS & Cloud Ops
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-18
Listing for:
Axon Enterprise
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Axon Enterprise in Scottsdale, Arizona is seeking a Technical Support Engineer (Tier 2+). You will support customers and internal teams using the Axon 911 platform, ensuring reliability, performance, and operational excellence across a SaaS environment.
You will work with Global Operations to troubleshoot, document, and escalate bugs, improve monitoring, and develop knowledge base content while delivering a high‑quality customer experience. Hybrid role with in‑office three to four days a week.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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