Part-Time Clinical Quality Specialist Job Scottsdale area,Arizona USA,IT/Tech

About Sonder Mind At Sonder Mind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. Sonder Mind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices.

Combining technology and human connection, Sonder Mind drives better outcomes through our comprehensive approach. Learn more about Sonder Mind at or download the mobile app, available on iOS and Android. To follow the latest Sonder Mind news, get to know our clients, and learn about what it’s like to work at Sonder Mind, you can follow us on Instagram, Linkedin, and Twitter.

Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, Git Hub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company.

About The Role The Part-Time Clinical Quality Specialist role exists to safeguard and strengthen the clinical integrity of care delivered across the organization, with a focused lens on utilization management, payor-facing clinical audits, and clinical quality assurance. This position ensures that care is medically necessary, appropriately documented, and aligned with evidence-based standards and payor requirements supporting both provider success and defensible, compliant clinical operations.

This is a part-time position
, up to 30 hours per week.

What You’ll Do Utilization Management & Review

Conduct prospective, concurrent, and retrospective utilization reviews to assess medical necessity, treatment appropriateness, and level of care
Apply evidence-based UM criteria to evaluate clinical documentation and support authorization and appeal processes
Monitor care intensity and utilization trends to identify outliers and inform targeted provider interventions
Partner with health plans on external UR requests and peer-to-peer review coordination

Clinical Quality & Provider Support

Investigate and remediate provider concerns stemming from UM findings, client complaints, or external reports
Monitor clinical adverse events and apply early-stage risk mitigation in partnership with cross-functional teams
Support measurement-based care initiatives and identify opportunities to strengthen clinical outcomes across the provider network

Reporting & Continuous Improvement

Track utilization metrics, review volumes, and case outcomes to inform quality improvement efforts
Surface trends and process gaps to leadership and contribute to the ongoing refinement of UM policies and workflows

What does success look like?

Utilization reviews are completed accurately, on time, and in compliance with payer and regulatory requirements
UM findings translate into actionable provider support plans and measurable improvement in care appropriateness
Cases are managed independently with sound clinical reasoning, thorough documentation, and minimal oversight
Cross-functional partners rely on you as a knowledgeable, solutions-oriented…