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Senior CRM Analyst — AI & Omni-Channel Solutions; Hybrid

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Arizona State University
Full Time position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
    CRM System, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Senior CRM Analyst — AI & Omni-Channel Solutions (Hybrid)

Arizona State University (ASU) EdPlus seeks a CRM Analyst Senior, AI & Omni-Channel Solutions to translate student and operational needs into scalable CRM and data analytics solutions across Salesforce, AI, contact center, and data-enabled operations.

You will partner with stakeholders, Salesforce administrators, vendors, and UX teams to deliver measurable outcomes, monitor ROI, and drive adoption in a hybrid, in-person Scottsdale environment.

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Position Requirements
10+ Years work experience
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