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Service Desk Manager - Lead Global IT Support & Innovation
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-29
Listing for:
Alliance Defending Freedom
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Alliance Defending Freedom is seeking a Team Leader to manage the Service Desk across US and international offices. You will lead a dispersed team, ensure SLAs, and drive ITSM improvements while delivering hands-on support.
The role emphasizes coaching, career discussions, and travel to US/European offices (~10-15%). A bachelor’s degree and 5+ years in desktop/support with 2+ years in supervision are required.
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