Network Operations Center; NOC Engineer

Our client, a leading technology organization specializing in autonomous mobility solutions, is seeking a Network Operations Engineer to join their team. As a Network Operations Engineer, you will be part of the Network Operations Center (NOC) supporting live robotaxi operations. The ideal candidate will demonstrate resilience, analytical thinking, and a proactive attitude, which will align successfully in the organization.

Job Title: Network Operations Engineer

Location: Scottsdale, AZ

Pay Range: $45-$52/hour + Benefits

Shifts: Day, Swing or Overnight; at least 1 weekend day

• Provide proactive, 24x7 monitoring of critical IT services, networks, and infrastructure supporting robotaxi operations from the Scottsdale operations center.

• Acknowledge, investigate, and triage system alerts, acting as the primary responder for incidents impacting live services.

• Follow established operational procedures and escalation pathways to route complex issues to specialized engineering teams.

• Monitor the real-time health of cloud environments, databases, DNS, and authentication services essential for continuous operations.

• Participate in incident retrospective calls to provide feedback and recommendations to improve system reliability and reduce outages.

• 5+ years of experience in a NOC, SOC, Tech Ops, or similar structured operations environment, with a strong understanding of incident management life cycles and SLAs.

• Proven experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases.

• Strong understanding of TCP/IP, DNS, authentication services (EntraID, Open Auth, SSL/TLS), and general networking principles.

• Proficiency with modern monitoring and observability platforms such as Grafana, Datadog, Kentik, or Logic Monitor.

• Excellent written and verbal communication skills, capable of conveying critical technical issues clearly during high-pressure situations.

• Opportunity to work in a pioneering organization shaping the future of autonomous mobility.

• Engagement in a dynamic, collaborative environment with cutting-edge technology.

• Chance to develop your skills in a fast-growing industry with a focus on reliability and innovation.

• Work on a dedicated onsite team in Scottsdale, AZ, with a shift schedule that includes weekends and holidays.

• Be part of a forward-thinking company committed to diversity and inclusion.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.