IT Service Desk Analyst: First-Response Tech Support
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-07-31
Listing for:
Smart IT Frame LLC
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Job Description & How to Apply Below
Smart IT Frame LLC is seeking a Service Desk Analyst to join our onsite team in Scottsdale, AZ. The candidate will be the first point of contact for IT incidents and requests, providing timely resolutions while maintaining clear communication with end users.
The role requires 5 years of IT service desk experience, familiarity with ITIL processes, and ability to support global customers. Knowledge of Service Now, Remedy, or Ivanti is preferred, with on-site work five days a week.
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