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CRM & AI Solutions Lead — Omni-Channel Mastery

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: EdPlus at Arizona State University
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below

ASU EdPlus in Scottsdale, AZ seeks a Salesforce-fluent CRM Analyst Senior, AI & Omni-Channel Solutions to join the CRM team within Product & UX Technology. You will design scalable CRM/AI solutions across Salesforce, AI, contact center, and data-enabled operations to improve student and staff experience.

You will partner with admins, developers, vendors, and leadership to translate needs into measurable, ROI-driven implementations while considering integration, data readiness, and long-term

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