Global IT Service Desk Manager — Incident Champion
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-01
Listing for:
Imperatrix Datum Solutions Corporation
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager, HelpDesk/Support
Job Description & How to Apply Below
Imaging Endpoints is seeking an IT Service Desk Manager to lead the global service desk operations, drive incident and request management, and ensure secure end-user computing environments across offices. The role emphasizes SLA adherence, process implementation, and collaboration with IT teams and vendors.
The ideal candidate will bring 5+ years in IT support with supervisory experience, ITSM tool proficiency, and certifications (ITIL, Microsoft) to maintain high standards of service and
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