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Instructional Designer: US Customer Support Training

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: TikTok USDS Joint Venture
Apprenticeship/Internship position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    Digital Media & Production, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Tik Tok USDS Joint Venture LLC is seeking an experienced Instructional Designer to architect our learning content for the US Customer Support Organization. Reporting to the Training Lead, you will own the full content lifecycle—from needs analysis to deployment—empowering both in-house and BPO teams across multiple queues and LOBs.

You will translate complex policies into clear, engaging training, design modules including SCORM eLearning and virtual sessions, and collaborate with subject matter

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