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CX Operations & Escalation Lead (Onsite
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-13
Listing for:
10x-Health-System
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
10X Health System is seeking a Customer Experience (CX) Support Manager to join our Scottsdale onsite team. You will bridge our internal escalation group with our outsourced Tier 1 contact center, owning processes, content, and day-to-day operational relationships to keep performance at a 10X standard.
You bring structured thinking and a data-driven mindset to design and improve workflows and escalation playbooks.
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