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Service Desk Team Lead - Global IT & Process Improvement
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-16
Listing for:
Alliance Defending Freedom
Full Time
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Alliance Defending Freedom in Scottsdale, AZ, is seeking a Team Leader for the Service Desk and IT Support team. You will manage a cross-site group, resolve Tier 1–2 issues, and collaborate with Security, Infrastructure, and Engineering to address complex cases.
The ideal candidate will bring 5+ years in desktop/systems support with supervisory experience, strong customer service, and hands-on IT knowledge. This role includes travel and strategic development of the Service Desk.
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