Director, AI-First IT Service Desk & End-User Support
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-22
Listing for:
arrivia
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
arrivia is seeking a Director of IT Service Desk & End-User Support to lead support for 2,000 employees both locally and globally. This is not a maintenance role but focuses on building self-service and AI paths for issue resolution, enhancing the overall employee technology experience.
The ideal candidate will have extensive IT support experience, particularly in leading service desk operations and automating workflows.
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