Senior Manager, Revenue Operations

Remote - Approved US States
United States

Turn data, systems, and strategy into revenue growth.

At Spear Education, we're continuing to evolve how we bring our products, services, and education to the market. We're looking for a Senior Manager, Revenue Operations to help power that growth by connecting our systems, data, processes, and go-to-market teams.

This is a highly visible role within our Revenue Operations function. You'll be the person who can move comfortably between Hub Spot architecture, data and integrations, revenue analytics, process improvement, and strategic business conversations
.

We're looking for someone who doesn't just tell us what happened. You look at the data, understand why it happened, identify what matters, and help the business determine what to do next.

You'll serve as the technical owner of our Hub Spot ecosystem and the integrations that connect it across the business.

• Design, build, and maintain integrations between Hub Spot and other business systems
• Own and optimize the Hub Spot data model, including objects, properties, associations, workflows, and governance
• Monitor integration health and troubleshoot data and synchronization issues to root cause
• Reduce manual work through automation and thoughtful system improvements
• Evaluate and optimize our go-to-market technology stack
• Partner with vendors and internal stakeholders on system capabilities, improvements, and build-versus-buy decisions
• Establish disciplined testing, documentation, and change management practices

You'll help ensure our go-to-market strategy translates into processes that actually work.

• Design and optimize the lead-to-cash process
• Define lifecycle stages, lead routing, SLAs, deal stages, and handoffs across Marketing, Sales, and Customer Success
• Identify friction and revenue leakage across the funnel
• Use data to quantify opportunities and drive improvements in speed-to-lead, conversion, and pipeline velocity
• Prioritize Rev Ops initiatives based on business and revenue impact

You'll help ensure our CRM and revenue data can be trusted.

• Establish and maintain data standards, naming conventions, required fields, ownership, and enrichment practices
• Conduct regular data quality audits and cleanup
• Develop reporting and processes that identify data issues proactively
• Ensure segmentation and reporting remain accurate as systems and business needs evolve
• Partner with IT, Legal, and Marketing on appropriate handling of customer and contact data

You'll work closely with Marketing, Sales, Customer Success, Finance, Business Operations, and IT to turn business needs into effective solutions.

• Serve as a trusted advisor rather than a ticket-taking function
• Translate business objectives into clear technical requirements
• Translate technical limitations and opportunities into practical business language
• Influence decisions across teams without relying on formal authority
• Drive adoption of new systems and processes through documentation, training, and ongoing support

We're looking for someone who is strategic enough to see the big picture and technical enough to get into the details.

You bring:

• 7+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, GTM Systems, or a related discipline
• Hands-on experience owning a CRM as an administrator, architect, or technical owner
• Deep CRM expertise;
  Hub Spot experience is strongly preferred
  , with comparable Salesforce or enterprise CRM experience considered
• Strong understanding of CRM workflows, automation, data models, reporting, segmentation, and lifecycle/deal stage configuration
• Experience integrating CRM platforms with other systems using native integrations, middleware, APIs, or webhooks
• Comfort reading API documentation, working with JSON, and troubleshooting integration and data issues
• Advanced Excel/Google Sheets skills and experience with a BI platform such as Sigma, Tableau, Power BI, Looker, or similar
• Strong process design skills and the ability to map workflows, identify failure points, and improve how work gets done
• Excellent analytical and problem-solving skills
• Executive-level communication skills, including the ability to present recommendations and clearly explain the analysis behind them
• Demonstrated ability to influence and collaborate across Sales, Marketing, Customer Success, Finance, and other functions

• Experience with data warehouses and ETL/reverse-ETL tools such as Snowflake, Big Query, Fivetran, or Census
• Experience in a subscription, membership, or recurring-revenue business
• Experience in education, healthcare, or dental
• Familiarity with sales engagement, enrichment, conversation intelligence, CPQ, billing, or support platforms
• Hub Spot or comparable CRM certifications
• Experience mentoring or leading analysts

The best person for this role will bring a combination of strategic…