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Help Desk Operations Lead – SaaS Healthcare
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-27
Listing for:
AssistIQ
Part Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
IT Project Manager, Technical Support, IT Support
Job Description & How to Apply Below
AssistIQ in the United States is seeking a Help Desk Manager to lead a team of analysts delivering technical support across our SaaS healthcare solutions, including iPad and web platforms and EHR integrations.
You will ensure timely, effective support, maintain high customer satisfaction, and drive availability, efficiency, and KPI/ SLA adherence. The role requires Pacific time scheduling and cross-border coordination with US and Canadian customers.
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