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US User Safety Support Leader — Scale & Trust
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-08-28
Listing for:
TikTok USDS Joint Venture
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Tik Tok USDS Joint Venture is seeking a Head of US User Safety Support to lead and scale the general user support function across the platform. You will partner with Trust & Safety, Product, Policy, and Legal to improve end-to-end user experience and ecosystem health, while building a high-performing, data-driven team.
The role emphasizes strategic design of the support operating model, escalation handling, SOPs, QA, and training to meet evolving platform needs with a strong focus on trust and
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