Revenue Operations Manager

Remote - Approved US States
United States

• Pay or shift range: $80,000 USD to $105,000 USD
  Spear Education is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance, and current team salary parity.

At Spear Education, we’re passionate about helping dental professionals become better clinicians and better business leaders. Behind that mission is a growing, evolving business—and our Revenue Operations team plays an important role in making sure our sales and marketing teams have the systems, processes, and insights they need to succeed.

We’re looking for a Revenue Operations Manager who enjoys solving problems, digging into data, improving processes, and making technology work better for the people who use it every day.

This is a hands‑on role with plenty of opportunity to make an impact. You’ll work closely with Sales, Marketing, Customer Success, Finance, and IT to improve our CRM, strengthen data quality, build useful reporting, streamline processes, and help our teams get more value from the tools they use every day.

If you’re someone who sees a messy process and immediately starts thinking, There has to be a better way, we should talk.

• Manage and optimize our Hub Spot CRM, including workflows, automation, properties, lists, lifecycle stages, deal stages, and reporting.
• Troubleshoot CRM issues, data discrepancies, and system integrations.
• Partner with IT and other system owners to resolve integration and data issues.
• Identify opportunities to automate manual processes and improve the user experience.
• Help evaluate and implement enhancements to our revenue technology stack.
• Maintain clear documentation of system configurations, processes, and changes.

• Help optimize lead routing, lifecycle stages, deal stages, SLAs, and handoffs between Marketing, Sales, and Customer Success.
• Identify process gaps, inefficiencies, and opportunities to improve the customer and employee experience.
• Support segmentation, territory, and assignment processes.
• Partner with business leaders to understand their needs and translate them into practical system and process solutions.
• Help prioritize Rev Ops projects based on business impact.
• Document processes and help ensure teams consistently follow them.
• Build and maintain dashboards and reports that provide visibility into funnel performance, lead sources, campaign performance, conversion, pipeline, and other key metrics.
• Analyze data to identify trends, opportunities, and areas of concern.
• Support forecasting and pipeline review processes with accurate and timely reporting.
• Proactively identify data or reporting issues and work with stakeholders to resolve them.
• Help leaders understand what the data is telling us and where we can improve.

• Maintain CRM data standards, required fields, naming conventions, and record ownership.
• Conduct regular data audits and cleanup activities.
• Identify and resolve duplicate, incomplete, or inaccurate records.
• Monitor data quality and develop processes to catch issues early.
• Ensure segmentation and reporting remain accurate as business needs evolve.

• Build strong relationships with Sales, Marketing, Customer Success, Finance, Biz Ops, and IT.
• Serve as a go‑to resource for questions related to CRM, reporting, data, and revenue processes.
• Translate business needs into clear system and process requirements.
• Help teams understand and effectively use Rev Ops tools and processes.
• Drive adoption through documentation, training, office hours, and ongoing support.

• 3+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, Business Operations, or a related field.
• Hands‑on experience administering and optimizing a CRM;
  Hub Spot experience strongly preferred
  .
• Strong understanding of CRM workflows, automation, properties, lifecycle and deal stages, lists, segmentation, and reporting.
• Experience troubleshooting CRM integrations, data synchronization, and data-quality issues.
• Strong…