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Technical Account Manager: Proactive ROI & Support

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Illumia, LLC
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Premium Technical Account Manager: Proactive ROI & Support

Illumia, LLC seeks a Technical Account Manager to deliver proactive, customer‑success‑focused technical support to paid clients, transforming reactive tickets into proactive enablement. You will analyze trends, develop preventative solutions, and guide customers on optimizing technology investments for maximum ROI.

You will work with the Value-Added Services team, aligning strategic support initiatives with customer relationship goals, and some travel for strategic consultations in a hybrid role.

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