Oracle ERP Delivery Manager

Deloitte's Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value.

This is an opportunity to build your career while helping leading organizations navigate complex transformation and deliver measurable impact.

Recruiting for this role ends on 11/15/2026

As an Oracle ERP Delivery Manager on the Enterprise Operations as a Service Oracle Operate team, you will be responsible for:

• Leading assigned Oracle ERP work streams or service areas across transition, stabilization, steady-state operations, and enhancements
• Coordinating day-to-day support for Oracle ERP and connected applications, including service requests, incidents, issues, and enhancements
• Managing client relationships for assigned delivery areas and communicating status, risks, issues, dependencies, and recommendations to client and engagement leadership
• Executing delivery governance, including status reporting, key performance indicators, service-level agreements, action tracking, risk management, escalation management, and quality management
• Supporting staffing, financial tracking, scheduling, prioritization, and resource coordination for assigned delivery areas while identifying opportunities to improve service quality and efficiency through automation, analytics, and Generative AI
• Supporting proposals, solution sizing, operating model development, and client presentations while mentoring and providing guidance to team members

Our Enterprise Operations as a Service Oracle Operate team helps organizations maximize the value of their Oracle ERP investments and modernize critical business operations. We deliver multi-year managed services across Oracle ERP and associated boundary applications, supporting clients through transition, stabilization, steady-state operations, enhancements, and continuous improvement.

By combining Oracle expertise, industry and process knowledge, delivery experience, and Deloitte capabilities in automation, analytics, and artificial intelligence, we help clients improve operational performance, increase agility, enhance user experience, and enable ongoing technology modernization.

Required:

• Bachelor's degree
• 8+ years of experience delivering, operating, or supporting Oracle ERP solutions, including 3+ years in managed services, application support, or ERP operations
• Experience managing Oracle ERP and at least one connected application or technology, such as tax, payroll, banking, procurement, customer relationship management, reporting, analytics, data integration, or workflow platforms
• Experience managing at least three service delivery areas, such as governance, key performance indicators, service-level agreements, staffing, financial tracking, schedules, risks, dependencies, escalations, or executive reporting
• 3+ years of experience leading client-facing work streams or cross-functional teams, including experience supporting transition, stabilization, or steady-state operations
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Master's degree
• Oracle certification
• Project Management Professional (PMP), Certified Scrum Master (CSM), or Scaled Agile certification
• Experience with Oracle Cloud ERP or Oracle E-Business Suite
• Experience supporting end-to-end service transitions, global delivery centers, or geographically distributed teams
• Experience supporting proposals, operating model design, key performance indicator/service-level agreement management, automation, analytics, or artificial intelligence initiatives

The wage range for this role takes into account the wide range of factors that are considered in making compensation…