Senior UX Researcher

• Serve as a strategic UX research partner to product, design, engineering, and cross-functional teams
• Plan and conduct generative and evaluative research using qualitative and quantitative methods
• Conduct interviews, surveys, usability testing, contextual inquiry, analytics, focus groups, participatory workshops, and co-design sessions
• Translate research goals into well-scoped research plans and select appropriate methods
• Analyze and synthesize findings into actionable insights
• Deliver research artifacts, reports, presentations, and dashboards to stakeholders and executive leadership
• Manage multiple research initiatives in an agile environment with shifting priorities and timelines
• Mentor and provide day-to-day guidance to UX research student employees
• Partner with the UX Research Director to coordinate initiatives, improve processes, and scale the UX Research practice
• Contribute to continuous improvement of UX research methods, tools, and best practices
• Support ASU EdPlus's digital teaching and learning products and improve experiences for ASU Online learners

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
• Must be able to reliably commute to Scottsdale, AZ
• Experience leading end-to-end UX research using qualitative and quantitative methods
• Knowledge of UX design principles and processes
• Experience planning and leading complex research initiatives from discovery through synthesis and reporting
• Experience collaborating with designers, product managers, engineers, data analysts, and other cross-functional stakeholders in agile environments
• Proficiency with UX research tools such as Qualtrics, User Testing, Google Analytics, or similar platforms
• Experience mentoring or supervising researchers, interns, or student employees
• Strong portfolio or work samples demonstrating research impact may be required
• Applicant must be eligible to work in the United States
• EdPlus at ASU will not sponsor this position
• Cover letter and resume or CV required
• Successful criminal background check and fingerprint check required

Demonstrates expertise in leading end-to-end UX research initiatives using qualitative and quantitative methods, while effectively collaborating with cross-functional teams. Proficient in delivering actionable insights and mentoring junior researchers to enhance the UX research practice.

• End-To-End UX Research
• Qualitative And Quantitative Methods
• UX Research Tools
• Mentoring And Supervising
• Agile Environment Experience

• UX Research
• Usability Testing
• Contextual Inquiry
• Data Analysis
• Research Planning
• Synthesis And Reporting
• Interviewing
• Survey Design
• Focus Groups
• Participatory Workshops

• Collaboration
• Mentoring
• Communication
• Adaptability
• Problem-Solving

• UX Design Principles
• Agile Methodology
• Digital Teaching And Learning
• Research Artifacts
• Stakeholder Engagement

• Qualtrics
• User Testing
• Google Analytics