Senior Workforce Analytics & Forecasting Analyst
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-09-08
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Job Description & How to Apply Below
Jobtailor is seeking a data-driven Workforce Analytics Specialist to transform operational data into actionable insights for our contact center teams.
You will build and maintain dashboards, run root-cause analyses, and collaborate on predictive models to improve forecasting, scheduling, and efficiency across the workforce.
Responsibilities include KPI tracking, capacity planning, and communicating findings to both technical and non-technical stakeholders for informed decision making.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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