Partner Program Director

Type: Full-time contractor (hours negotiable)

Location: Remote, based in Sub-Saharan Africa (Africa time zones)

Language Requirements: A second language, French or Spanish, is preferred

Travel: 20-40% expected travel time.

Reports to: Head of Growth

Open Fn is the Digital Public Good for public service automation & AI orchestration. Our platform automates data exchange and digital workflows so that governments and NGOs can deliver public services more efficiently, achieve interoperability across fragmented systems, and scale critical public services across health, humanitarian, and government programs.

Our team, Open Function Group, the primary steward of this open-source platform, is a lean, fully-remote team of integration specialists, solution architects, and implementation consultants working across 15+ countries.

We are not making marginal improvements to already comfortable lives. We are building the infrastructure that allows governments to function, clinics to operate, and vulnerable populations to access services they depend on.

We're hiring a Partner Program Director to own and grow Open Fn's collaboration with the implementation partners and reseller organizations who embed Open Fn into their own advisory and delivery work with governments and NGOs.

Open Fn works with a growing network of implementation partners, systems integrators, and digital transformation consultancies who deliver services to governments and NGOs and, in doing so, embed Open Fn into their own solutions. You won’t work directly with the ministries, digital transformation units, and NGOs who use Open Fn directly. Rather, you'll focus on the organizations who advise and implement for them, helping those partners succeed with Open Fn so that they, in turn, bring Open Fn to more of the customers they serve.

You'll be based in Sub-Saharan Africa and initially focused on partners across the region, but this is a global role: as Open Fn's partner network grows, we expect you to develop relationships with partner organizations beyond the continent as opportunities arise.

You'll own the full lifecycle of these relationships: identifying and onboarding new partners, training and enabling them to sell and implement Open Fn effectively, and growing the recurring revenue that flows through the partner channel. You’ll also be on the hook for designing and delivering a certification program that we can build a capability around, with the objective of achieving a scalable Partner Program.

Identify & onboard partners

• Proactively identify, engage, and qualify prospective implementation partners and resellers, from large digital transformation consultancies to independent IT integrators
• Guide prospective partners through Open Fn's Partner Program, articulating the value proposition and requirements for both parties
• Structure and negotiate partnership agreements in line with Open Fn's partner model

Grow partner-driven revenue

• Work closely with partners to identify new opportunities to bring Open Fn to their government and NGO clients, and help them plan, scope, and close that work
• Track partner pipeline and revenue performance, and report on it to Open Fn leadership
• Identify opportunities to expand existing partner relationships into new countries, sectors, or accounts

Enable & support the partner network

• Facilitate ongoing training and support to help partners understand and effectively sell and implement the Open Fn platform
• Act as the primary relationship owner for Open Fn's most important partners, building trust with senior stakeholders on the partner side
• Coordinate with Open Fn's product, services, and support teams so partners have what they need to succeed with their clients

Build & curate the partner…