Carrier Integration Manager

Salary Range: $90k - $105k

Rate Linx is a leading logistics and transportation SaaS provider delivering TMS, real‑time visibility, and freight audit & payment solutions on a single platform. We help shippers reduce costs, improve service, and optimize their supply chain operations through data‑driven insights and collaborative problem‑solving.

Our team lives our core values—responsive, reliable, knowledgeable, confident, innovative, nimble, and collaborative. If this sounds like you, we’d love to meet you.

The Carrier Integration Manager plays a key role in connecting Rate Linx with the carriers we work with. You will build and maintain strong relationships with carrier partners, particularly their technology and API teams, to stay informed about upcoming changes, new capabilities, and opportunities for integration.

You will use that knowledge to proactively communicate with our Development Team, giving Rate Linx advance notice of upcoming changes so we can prepare our integrations before those changes impact our systems or clients. You will also help identify and facilitate new carrier API integrations, ensuring Rate Linx has the information, relationships, and coordination needed to integrate effectively and keep our connections running smoothly.

You will foster carrier relationships by:

• Building and maintaining strong relationships with carrier partners and their technology, development, sales, and marketing teams.
• Establishing Rate Linx as a valued and preferred technology partner with our carrier network.
• Developing relationships with key carrier contacts who can provide insight into upcoming technology changes, API updates, new services, and other developments.
• Serving as a primary point of contact between Rate Linx and carrier partners for integration-related matters.
• Working with carrier sales and marketing teams to establish connections with the appropriate carrier technology and development contacts.
• Managing communication and follow-up with carrier partners to keep integration initiatives moving forward.

You will help Rate Linx integrate better with carriers by:

• Monitoring upcoming carrier API changes, releases, and technology initiatives that could impact Rate Linx integrations.
• Proactively communicating relevant carrier updates and requirements to the Development Team.
• Working with carrier technology and development teams to understand API specifications, requirements, timelines, and changes.
• Coordinating new carrier API integrations and helping internal teams obtain the information needed for successful implementation.
• Translating carrier requirements and technical information into clear, actionable information for internal teams.
• Identifying potential integration issues or changes before they create disruptions for Rate Linx or our clients.
• Collaborating with Development and other internal teams to ensure carrier integrations are implemented, maintained, and updated effectively.
• Helping identify opportunities to improve existing carrier integrations and expand Rate Linx’s connectivity with carrier partners.

• You have experience working with carriers and maintaining professional relationships within the logistics and transportation industry.
• You have experience in a similar role involving carrier integrations, transportation technology, APIs, EDI, or other technical connectivity solutions.
• You have established relationships within the carrier industry, or the ability to build strong connections with carrier technology and development teams
• You understand integration concepts such as APIs, connectors, data mapping, and system-to-system communication.
• You are comfortable communicating with both technical and non-technical professionals and can translate…