Project Manager, Supply Chain

Supply Chain Operations Coordinator

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

This position is hybrid if local to our office in Alpharetta, GA or Scottsdale, AZ.

Alpharetta, GA - 1125 Sanctuary Parkway, Ste 220, Alpharetta, GA 30009

Scottsdale, AZ - 18700 N. Hayden Rd, Ste 230, Scottsdale, AZ 85255.

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle:
We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

As we modernize our supply chain planning platform to drive automated demand and supply forecasting, this role focuses on the coordination and execution work that keeps the planning engine — and the broader supply chain — running smoothly.

Job Summary / Purpose

• The Supply Chain Operations Coordinator is an individual contributor who partners across Purchasing, Operations, Services, and Sales to translate the supply plan into action - surfacing exceptions in the planning system, coordinating vendor purchase orders, supporting the S&OP cadence, and keeping associated master data and cross-functional commitments on track.

Partners closely with internal teams including Purchasing, Operations (Warehouse), Product, Services, Sales, Partnerships, and Finance, the Supply Chain Planning function, the Enterprise Apps team, and supply chain leadership. Also works directly with hardware vendors and logistics partners.

Key Responsibilities and Duties

• Monitor outputs from the planning and forecasting reports, triage exceptions and anomalies, and escalate or resolve issues in partnership with the planning function and Operations.
• Maintain planning/purchasing data hygiene inside D365 - item attributes, lead times, vendor records, pricing updates, and other master data so the system continues to produce trustworthy forecasts and signals.
• Coordinate purchase order activity with vendors: place and track POs, follow up on acknowledgments, expedite when needed, and confirm delivery dates back into the system.
• Own min/max inventory levels - establishing, validating, and adjusting them as conditions change with inputs including, but not limited to, RMA return volumes, pipeline win rates, project installation schedules, and warehouse capacity.
• Support the Sales & Operations Planning (S&OP) cadence by scheduling sessions, preparing materials, distributing pre-reads, and capturing decisions, action items, and follow-ups.
• Coordinate logistics for New Product Introduction (NPI) - partnering with Product, Services, and Operations to ensure hardware and accessories are available and sequenced correctly for client installations and launch milestones.
• Partner with Operations and Services to keep hardware and accessory priorities visible across active projects and client installs.
• Pull and organize data from the ERP system and related tools to spot trends, surface process gaps, and recommend control improvements to supply chain leadership.
• Serve as a day-to-day point of contact for vendors and internal stakeholders on order status, planning data corrections, and routine planning questions.
• Own the vendor meeting cadence: schedule and lead regular check-ins and quarterly business reviews with key hardware vendors and logistics partners, and capture and distribute notes, decisions, and action items.

Skills, experience, and attributes that will make you successful in this role:

Required Qualifications

• Education:
  
  Associate's or Bachelor's degree in Supply Chain, Business, Operations, or a related…