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Operations Supervisor
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-02-16
Listing for:
Independence Home Loans LLC
Full Time
position Listed on 2026-02-16
Job specializations:
-
Management
Operations Manager, Risk Manager/Analyst
Job Description & How to Apply Below
About the Role
We’re seeking a hands‑on Mortgage Operations Supervisor to lead a team of Mortgage Loan Processors. You’ll own day‑to‑day workflow management, coaching and development, compliance oversight, and continuous process improvement, ensuring files move with speed, accuracy, and outstanding borrower/partner experience.
Requirements- Managing the loan process: Overseeing the loan process from application to final approval and repayment
- Managing staff: Hiring, training, and managing employees, including setting performance metrics and providing coaching
- Creating policies and procedures: Developing and implementing policies and procedures to ensure compliance with regulations and to improve productivity
- Solving problems: Resolving problems that arise during the lending process, such as payment issues
- Managing resources: Optimizing resources, such as staffing, equipment, and technology, to meet operational targets
- Auditing: Conducting regular audits to ensure compliance with company policies and industry regulations
- Analyzing performance: Monitoring and analyzing operational performance to identify areas for improvement
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