Head of Global Ops & CX Excellence
Job in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listed on 2026-02-18
Listing for:
TikTok
Full Time
position Listed on 2026-02-18
Job specializations:
-
Management
Job Description & How to Apply Below
A leading tech company in Scottsdale is seeking a Head of US Support Functions to lead customer service teams and enhance operational excellence. This pivotal role involves strategic leadership in areas such as Quality Programs, Training, and Tech Program Management. The ideal candidate will have over 5 years of customer support operations experience in a leadership role. Responsibilities include driving AI transformation in customer support and overseeing staff training and workforce optimization.
Join us to redefine support operations and ensure exceptional service delivery.
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