Office & Special Projects Manager
Listed on 2026-02-28
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Management
Operations Manager, Administrative Management
About Us
When Bad Birdie started, we gave golfers something they’d never seen before: a bold printed polo designed to disrupt tradition and invite more people into the game. Today, we’re proud to create premium golf apparel that’s colorful, confident, and playfully rebellious, built so every player can feel good and have a hell of a good time on the course. As we grow, we’re committed to keeping that original energy alive, continuing to challenge what’s possible in golf while respecting the game and welcoming everyone to play their way.
We started bold. We’re staying bad. And we’ll keep showing golfers what the game can be.
The Role
The Office & Special Projects Manager is the steward of the Bad Birdie HQ experience, blending hospitality, concierge-level service, operational excellence, and project leadership to keep our Scottsdale office running smoothly. This is a hands‑on role where you’ll stay active throughout the day, owning the office experience and helping create a welcoming, polished environment for our team, guests, and partners. We’re looking for someone who is naturally proactive, takes pride in the details, and consistently follows through.
ReportsTo
Head of Operations & People
Schedulehis role is primarily on‑site at our Scottsdale HQ Monday–Thursday when most of our corporate team is in the office. Fridays are typically flexible/remote, with occasional in‑office needs for guests, vendors, events, or urgent office priorities.
What Success Looks LikeWithin the first 3 to 6 months, success looks like:
- Guests consistently feel welcomed, cared for, and impressed
- The office runs smoothly with minimal friction or surprises
- Projects are executed with clarity, structure, and follow‑through
- Issues are surfaced early and handled calmly and efficiently
- Leadership trusts the HQ experience is fully owned end‑to‑end
- Serve as the primary host of BBHQ, welcoming guests, candidates, partners, and vendors
- Create a warm, thoughtful, elevated in‑office experience aligned with the Bad Birdie brand
- Ensure conference rooms, shared spaces, and amenities are always ready and functional
- Partner with leadership and staff to raise hospitality standards across the office
- Own daily office readiness: opening/closing, cleanliness, organization, and supplies
- Keep the office consistently guest‑ready, functional, and well‑maintained
- Proactively identify and resolve facilities, maintenance, and operational issues
- Maintain office SOPs and playbooks to ensure consistency and continuity
- Lead and execute office‑related and cross‑functional special projects
- Support HQ enhancements, space improvements, and operational initiatives
- Assist with leadership offsites, internal events, and key company moments
- Drive projects from idea to execution to completion with minimal oversight
- Own relationships with property management, building services, and office vendors
- Coordinate work orders, improvements, and ongoing office needs through completion
- Manage service providers with a high bar for quality, responsiveness, and follow‑through
- Manage office‑related budgets and expenses responsibly
- Track spend, flag risks early, and recommend improvements
- Balance speed with thoughtfulness, prioritizing what matters most
- Proven ability to manage multiple priorities without losing focus, energy, or composure
- Warm, positive presence; you genuinely enjoy making people feel taken care of
- Relentlessly proactive and organized, with a low tolerance for disorder or loose ends
- High urgency and strong follow‑through; you close the loop, every time
- Strong emotional intelligence and comfort working with senior leaders
- Experience in a fast‑moving, founder‑led, or high‑standards environment is a strong plus
- Able to operate independently while staying closely aligned with leadership direction
At Bad Birdie, we care deeply about our people and culture. Here’s what you can expect:
- Generous PTO and sick time
- 10 recognized holidays
- Medical, dental, and vision insurance, plus HSA and 401(k) with company match
- Heavily discounted Bad Birdie apparel
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